VIKA EXECUTIVE Premium Chauffeur Service
Official Privacy Charter

Privacy Policy

At Vika Executive, we respect your discretion and confidentiality. This Privacy Policy details how we collect, protect, and manage your personal data across all luxury chauffeur operations.

Last Updated: September 2026 | Effective for all Vika Executive clients worldwide
Section 1

Information We Collect

  • Personal Identification Information: Name, email address, phone number, and physical mailing addresses provided during account creation or booking.
  • Travel & Itinerary Details: Pickup and drop-off addresses, flight numbers, special chauffeur requests, vehicle preferences, and luggage counts.
  • Payment Information: Payment processing is securely handled via encrypted, PCI-DSS compliant third-party gateways. We do not store raw credit card numbers on our servers.
  • Technical & Device Data: IP address, browser type, operating system, device identifiers, and anonymized usage metrics to enhance website performance.
Section 2

How We Use Your Information

  • Dispatching Chauffeurs: Providing assigned drivers with passenger contact and route details to ensure timely, seamless luxury travel.
  • Booking Confirmations & Receipts: Automatically generating and emailing instant booking confirmations, trip status updates, and digital payment receipts.
  • Customer Support & Concierge: Resolving inquiries, routing changes, lost items, and fulfilling custom corporate itinerary requirements.
  • System Security & Fraud Prevention: Detecting and preventing unauthorized account access, fraudulent transactions, or illegal activities.
Section 3

Data Protection & Security

  • All data transmissions between your browser and our infrastructure are encrypted using enterprise-grade Transport Layer Security (TLS 1.3).
  • Sensitive customer databases are hosted on encrypted, cloud-native storage conforming to strict SOC 2 and ISO 27001 standards.
  • Access to client itineraries and personal contact records is strictly restricted to authorized dispatchers and assigned chauffeurs on a need-to-know basis.
Section 4

Third-Party Disclosures

  • We never sell, rent, or trade your personal information to third-party advertisers or data brokers.
  • Information is shared strictly with essential service providers: SMS dispatch gateways, payment processors, and mapping services (e.g. MapBox / Geoapify) solely to execute transportation services.
  • We may disclose information where required by Canadian or provincial law, lawful subpoena, or governmental regulatory authority.
Section 5

Your Rights & Choices

  • Access & Rectification: You may request a copy of the personal information we maintain or ask to update incorrect details at any time.
  • Account Deletion: You may request complete deletion of your passenger account and associated booking history by contacting dispatch.
  • Marketing Preferences: You can opt out of promotional communications at any time via the unsubscribe link in our emails.

Questions Regarding Your Privacy?

For data inquiries, rights requests, or corporate privacy compliance queries, please reach out to our dedicated dispatch privacy team:

bookings@vikaexecutive.com Terms and Conditions